John Morley's Resume
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—1923 Lyans Drive
La Canada, CA 91011
A senior instructional designer with excellent writing skills and strengths in software, healthcare, and business processes.
Experience includes working within both the structured environments of Fortune 500 companies and taking initiative to start and manage start-up businesses, demonstrating a broad skill set and the versatility to get results despite shifting priorities and fast-paced environments.
As a past board member and current web master for the Los Angles chapter of ISPI (International Society for Performance Improvement), I stay current with advances in instructional design, course development, and project management.
Kaiser Permanente—As a Senior E-Learning Instructional Designer, develop training to support the organization's Epic medical records system, which included developing Captivate and live action videos, instructor guides, job aids, and other reference material. Also developed and supported a range of Microsoft Word templates and project management documents.
The Mosaic Company—Work as a senior consultant developing training for PG&E line workers and developing a communications plan for the Energy Efficiency organization within Georgia Power Company.
Southern California Edison—Work as an instructional designer to develop training on Edison SmartConnect for both the meter data wireless network and meter data management system. This includes high-level introductions, in-depth technical training, and the only existing user documentation of the Meter Data Management System (MDMS, IEE), which is currently in use for the rollout of this new system. 7/09—7/11.
Call Center International—In addition to developing a foundation for eLearning, provided a broad range of communication support, including website content development, business process documentation, and writing news releases. 3/09—6/09.
Adelante Express—Work as an instructional designer to develop and automate company business processes, develop associated training, then deliver that material as instructor-led training, telephone support and Web-based self-paced study, for this airport shuttle van business. 2/07—6/09.
Southern California Edison—Redesign and maintain intranet Web site supporting the company's involvement in an overhaul of the statewide wholesale energy market and transmission grid. 11/06—2/07.
HyundaiMotor America —Design sales managers' workshop for a national ride & drive, including leader's guide, PowerPoint, exercises and participant's guide. 4/06—6/06.
MAXIMUS—Curriculum developer for this maker of SchoolMAX, a Web-based student information system (http://http://www.harris-schoolsolutions.com/en/). Responsible for coordinating and improving modalities for training and documentation including web-based learning, user guides and classroom training. 9/05—11/06
SouthernCalifornia Edison—Write strategic-level approach to realigning this $8.5 billion company with the government market, which included developing training and communications plans. Also involved with developing employee communications. 8/04—3/05.
LexusDivision of Toyota Motor Sales—Revise facilitator-led training and develop facilitator guides for brand training to support the international expansion of the Lexus brand. 10/04—11/04.
PerformanceStrategies, Inc.—Writer and instructional designer for sales training courseware and Web site. http://www.belowthepriceline.com. 8/03—8/04.
HitachiData Systems—Instructional designer for multimedia and classroom instruction on enterprise-level data storage systems. This included developing a system for courseware development based on Microsoft Office, supporting this software and training a staff of writers in its use. 8/01—7/03.
Multacom—Instructional designer and writer of sales and marketing training for this tier-one Internet company. 7/00—1/01.
ToyotaWeb Projects—Writer and manager for projects including proposal development, marketing communications for the launch of the "Dealer Daily" Business-to-business private network, the University of Toyota Web site, corporate policies and procedures for domain names, and a lead delivery Web site. 10/99—5/00.
HealthLinks.net—Full responsibility for Web site design, creative direction and writing for this database-driven Web portal for healthcare professionals. http://www.healthlinks.net. 6/97—3/98.
ScriptWerx —Develop software to customize Microsoft Word for writing design documents and scripts, along with developing all user documentation and company Web site and bringing this to market as a commercial product. Currently in use by Saturday Night Live. http://www.scriptwerx.com. 1992—2007.
included Nissan, Mazda, Trammell Crow, Hughes, Farmers Insurance,
Beckman Instruments, Hilton, Pioneer Electronics, Citibank, Home
Savings and Bank of America.